CentralSquare Launches CitizenLink AI to Reduce 911 Wait Times for Citizens by Automatically Handling Non-Emergency Calls

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A mobile optimized version of two female telecommunicators wearing headsets are typing on computers. Multiple computer screens display CentralSquare's CAD solution.
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Computer Aided Dispatch

Real-Time Situational Awareness

Get the full benefit of bringing your CAD and 911 together.

Faster, More Accurate Dispatch

CentralSquare's Computer Aided Dispatch (CAD) software displayed on a computer screen.

In an emergency situation the stakes are high, and your agency needs to be able to dispatch help as fast as possible. Keep your community and responders safer with the ability to move beyond jurisdictional boundaries, coordinating across multiple agencies: law, fire and EMS. Save 2-3 minutes per dispatch with the most accurate recommendation capabilities.

Read Customer Success Story
A side profile image of a female dispatcher wearing a headset, smiling and speaking. Behind her, we see the lights and screens from a bustling emergency dispatch center.
CentralSquare's CAD software is displayed on a desktop computer.

More Data When Every Second Counts

Your dispatchers need to be able to hit the ground running. Save time with one single, integrated software suite that enables you to share information with responders and dispatchers. Advanced location and recommendation capabilities send the right unit to the right location in the fastest amount of time.

See how Seminole County Fire used CLQ to rescue lost kayakers.

Pro CAD Simplifies Multi-agency Dispatch at Morgan County 911, AL

Jeanie Pharis, Director of Morgan County 911, AL, explains how CentralSquare CAD Pro facilitates dispatch for 34 agencies. Responders and dispatchers can find the critical information they need and use mobile CAD for quicker response in the field.

A still image from a video testimonial. A woman, Jeanie Pharis, Director of Morgan County 911, Alabama is speaking to the camera about her agency's experience with CentralSquare's CAD solution.

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CentralSquare's CAD software is displayed on a desktop computer.
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