CentralSquare Launches CitizenLink AI™ to Reduce 911 Wait Times for Citizens by Automatically Handling Non-Emergency Calls
CentralSquare Unify is a CAD-to-CAD interoperability network that connects within the systems you already use to save time and save lives.
See what happens when a drowning call crosses jurisdictional boundaries in the Denver metro area. South Metro Fire Rescue moved beyond the imaginary lines, using Unify (CAD-to-CAD) to seamlessly dispatch a West Metro medic unit to a family in crisis on a swimming beach. Watch the call in action and see how the interoperable systems connect.
Free up your PSAP professionals to spend time doing what you need them to do: taking calls and dispatching. Eliminate extra voice communications by sharing data within your CAD seamlessly by connecting your CAD to cooperating agencies, One CentralSquare Unify user reduced phone calls to a coordinating agency by 50%.
Our system is the only CAD-to-CAD network that connects to any vendor. CentralSquare provides the API, allowing our users to link to CADs from any vendor on the market, including homegrown CAD systems.
Whether or not you’re currently connected to our Unify network, our system interfaces with other CAD technologies to ensure visibility and collaboration across organizations.
Steve Lehnhard, CAD Administrator, CONFIRE JPA CA, describes how operational awareness from CentralSquare Unify keeps responders safer in the field. The agency has used CentralSquare software for more than a decade and “each iteration seems to bring new features that basically enhance our ability to serve the public.”
Go beyond basic situational awareness with the capability to share only what you want to share with a platform that you control. Any organization you call regularly can connect:
Crimes and emergencies don’t stay within jurisdictional borders, and neither should your CAD system. Learn more about CentralSquare Unify™ and the benefits to your agency.
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