CentralSquare Launches CitizenLink AI^™ to Reduce 911 Wait Times for Citizens by Automatically Handling Non-Emergency Calls

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NaviLine™

Finance, Utilities, Community Development & Workforce Management

A reliable suite of solutions to help run your mid-sized community.

NaviLine Suite for Mid-sized Local Government

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NaviLine provides an enterprise-wide suite with applications to meet the Financial, Payroll, Community Development, Utility Billing and Work & Asset Management needs of your municipality. Give your citizens the benefits of an integrated, single-database suite delivered through a modern and web-based interface.

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Product image for NaviLine - CentralSquare's suite for mid-sized agencies. This image shows the administrator's view of the citizen portal experience.

Seamless Citizen Experience

NaviLine’s Citizen Portal is a simple, straightforward way to engage citizens. You can:

Meet citizens’ expectations with modern, self-service options
Provide web-based access to Utility Billing, Planning & Zoning, Permitting, Business Licensing online
Go green with a paperless work-order process
Give inspectors mobile access to all the information they need from a common, web-based solution

CASE STUDY: GARDNER, KS

“Customers now have freedom of access and can now help themselves when they go online and look things up,” said Amy Foster, Business Service Manager for the City of Gardner, KS. Read Gardner’s story of how they benefited from CentralSquare’s NaviLine product.

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Product image for NaviLine - CentralSquare's suite for mid-sized agencies. This image shows all of the features available in the suite.

Mobile-ready Suite

With NaviLine, your team can stay connected in the field with the information they need.

Single-source of truth
Utilize maps, crew assignments and close-out processes from the field
Access work order details, attach photos, contact an owner, tenant, or contractor right from your mobile device
All with a modern, web-based HTML5 application

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