CentralSquare Launches CitizenLink AI to Reduce 911 Wait Times for Citizens by Automatically Handling Non-Emergency Calls

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People surrounding laptop learning how to use CentralSquare public safety and public administration software solutions.
Home>...>...>Citizen Engagement Software™

Citizen Engagement Software ™

SIMPLIFY COMMUNITY INTERACTIONS WITH INTUITIVE TOOLS

Convenient 24/7 access for your citizens to account information through our interactive cloud-based platform delivers simplified self-service solutions.

Your Solution to Community SatisfactionA laptop and desktop screen display CentralSquare's Citizen Engagement platform. One shows a map view, and the other shows the interface's Scheduled Inspections dashboard.

 

Processing and responding to requests faster encourages residents to report potholes, securely pay bills, avoid late fees, and see how their tax dollars are spent. Viewing the status of service and scheduling requests gives peace of mind. This is what you’ll achieve with our Citizen Engagement software. The elimination of phone calls and manual processes improves automation and leaves a greater level of satisfaction with citizens in their local government interactions.

Around the Clock, Simple and Secure

Our cloud-based citizen engagement platform not only provides access to information 24/7, it also provides secure payment processing for all non-cash payments from any device. Reliability and visibility are two crucial items you can provide for your community.Tablet and mobile views of CentralSquare's Citizen Engagement portal.

A family smiles and laughs as they walk together, holding basketballs on a basketball court.
A man in a wheelchair and a woman in a desk chair sit together in an office setting, smiling and working together at a computer.
A group of diverse office workers listen intently as one woman speaks to them, referencing a tablet.
A desktop, laptop and mobile phone display different views of CentralSquare's Citizen Engagement software.

Ease of Integration

Our platform is integrated across other local departments, third-party payment providers, and outside agencies to eliminate extra steps and streamline your day-to-day processes.

 

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