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Jul 08, 2022
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One of the great benefits of the digital tools government agencies use when providing services is the amount of data they provide. Every interaction creates a record that can be used to improve operations and speed response times.
Without government data sharing and integrating that data in all aspects of public safety, though, the benefits are limited. Data integration, or the sharing of data across different systems, can greatly enhance the value of that data to increase efficiency and improve operations.
The biggest advantage data integration offers is minimizing the duplication of resources. Response to multiple emergencies at the same time, for example, can be hampered if the wrong units are sent to the wrong scene. And how many times have we heard news reports about a wanted criminal being released because a jail records management system didn’t share data about outstanding warrants with a neighbouring jurisdiction?
Of course, first responders are most effective when they’re out in the community. There aren’t many emergencies that occur at the police or fire station. The challenge, though, is being able to access critical information on the way to or at the scene.
CentralSquare’s cloud-based public administration and public safety software platforms allow users to access information from anywhere via a single launch point. The CentralSquare solution eliminates the need for vulnerable onsite servers and reduces the cost of maintenance while continually incorporating new functionalities as they become available.
When it comes to the importance of data sharing and analytics, a key benefit is the ability to spot trends as they develop, enabling agencies to prioritize the deployment of resources and improve strategies for meeting service delivery challenges. If the data show that a particular neighborhood in the community sees an uptick on police CAD responses on a Friday night, for example, law enforcement will know that additional patrols on those nights are needed.
Tasks such as report writing or records management are important, but inefficient processes can keep first responders from where they’re needed: out in the field. CentralSquare’s platform and law enforcement report writing software facilitates data sharing by letting users enter data once and then share it with everyone who needs to see it. Staff can replace paper and spreadsheets with a clean, plug-and-play RMS that features custom fields, forms, modules, dashboards and a built-in report generator, slashing the time needed to write and distribute reports.
Thousands of jurisdictions across North America trust CentralSquare to aid them in leveraging data to accelerate response times, increase the efficiency of their processes and improve the service they provide. Cloud-based software and data storage mean a secure platform with no upgrades or server maintenance needed, ever, so your IT team can manage other priorities.
Want to know more about CentralSquare and the solutions we offer? Schedule a demo today. One of our experts will reach out to you shortly to see how CentralSquare can better help you serve your community. Book a demo today.
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