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Jul 07, 2022
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When it comes to measuring the effectiveness of any public safety agency, response time is at the top of the list. The more quickly first responders can get to the scene of an emergency, the better the chances of minimizing the impact on life and property.
When planning how to improve response time, agencies across North America put their trust in CentralSquare’s Enterprise Suite. The CentralSquare public safety computer-aided dispatch software and resource management platform allow agencies to share information across jurisdictions, maximize safety using integrated mobile public safety apps and wearables and cut reporting time in half, freeing up first responders to engage more with the community. Doing so creates efficiencies, improves safety and builds greater trust between public agencies and the municipalities they serve.
Here are some of the capabilities the CentralSquare platform offers:
CentralSquare’s CAD Enterprise offers customized workflows and response plans for every agency you dispatch, including law enforcement, fire departments and EMS. The ability to send the right unit to the right place, with advanced recommendations, allows those responders to get to the scene with the resources they need to provide assistance.
CentralSquare’s 911 software provides dispatchers and responders with the critical information they need to make faster, better decisions, ensuring resources are allocated where they are needed. CAD+911 integration delivers deeper insight through immediate access to caller location and history data, while geographically informed visual cues eliminate confusion for police CAD by identifying duplicate calls from the same area.
Seconds count when it comes to public safety, and the last thing first responders want is to have to wait on the information they need to decide how best to develop an integrated emergency response plan. CentralSquare’s integrated CAD+911 solution delivers deeper insight through information accessibility, with immediate access to caller location and history data no matter where those responders may be or with what agency they represent. Web-based RMS solutions allow responders to report information once and easily access it from anywhere.
The ability to track and analyze information from previous responses using CentralSquare’s analytics capabilities gives agencies the ability to spot trends and prioritize the allocation of resources. Access to CentralSquare’s national database for records outside your jurisdiction can provide additional insight into your investigations. Public crime mapping tools connect with citizens, allowing them to become more engaged in efforts of how to make a city safer.
CentralSquare’s Public Safety Enterprise Suite combines the management of all aspects of serving the community into a single secure, cloud-based platform. Everything from CAD+911 to smartphone public safety apps and in-vehicle solutions to jail management is easily accessible from anywhere via the CentralSquare Enterprise Suite. The result is a stellar reputation in the community thanks to dramatically improved fire, EMS and police response times.
Learn more about how CentralSquare can help you by reaching out for a demo today.
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