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Communications Director

911 CAD & Dispatch Solutions

Solutions

Empower your dispatchers with hero-grade call-handling and dispatch solutions. Improve operational efficiency and emergency response times. 

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Simplify Multi-Agency Coordination

Seamless communication starts with connected systems.

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Managing calls across police, fire, and EMS shouldn’t slow your center down. CentralSquare CAD integrates with any 911 call-handling system to share data instantly across every department.

Call information flows into the CAD automatically, giving dispatchers the visibility and speed they need to coordinate a faster, safer response.

Problems/Solutions

Overcome Staffing Shortages

Dispatch centers are handling more calls with fewer people. Our CAD and NG911 Call Handling solutions help your team do more with less—streamlining workflows, eliminating siloes, increasing 911 accessibility, and much more. Welcome to fewer bottlenecks, quicker response, and stronger support for every call taker.

Problems/Solutions

Remove Jurisdictional Borders

Emergencies don’t stop at jurisdiction lines. Neither should your technology.

With CAD-to-CAD integration, CentralSquare connects neighboring agencies in real time, so the closest unit responds no matter where the call originates. Discover faster collaboration, seamless communication, and borderless response.  

Trusted Features

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Two CentralSquare employees anda customer sitting at a table looking at a screen together

Security & Access

Stay connected and protected with secure cloud solutions that protect data from ransomware and keep operations running 24/7. Whether your center serves one jurisdiction or many, your team can access critical systems anytime, anywhere.

Unified Suite

Bring 911, CAD, RMS, Jail, and Mobile together in a single, unified platform. Our fully integrated suite streamlines every step of emergency response, so your team can act faster and stay focused on saving lives.

 

Products for Communications

Explore tools designed to empower your dispatchers to work more efficiently and with less stress.

Powering Heroes

See how CentralSquare is built for those who never stop serving and protecting.

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CentralSquare Technologies is the trusted provider of public sector software in North America. More than 8,000 agencies rely on our comprehensive, cloud-based platform to manage critical operations – from dispatch to records, permitting to payroll. We serve with purpose and stand together with our heroes, committed to supporting the public sector with software built for impact.

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